Implementing an end-to-end trading communication infrastructure for NNPC subsidiary

NNPC Trading Company

Overview

Duke Oil is an international oil trading company owned by the NNPC established to bring it closer to the international oil market, increase trade volumes, and widen its market.

As the only wholly owned international subsidiary of the Nigerian National Petroleum Corporation (NNPC) engaged in direct oil trading activities in the spot market, to achieve maximum operating capability, downstream integration, and profit from its oil operations it became imperative to makes its end-to-end communication seamless, secured and unified to enhance collaboration amongst Dduke Ooil’s staff.

MEED Networks Limited implemented an Internet Protocol Telephony System with Cisco Unified Communication Managers to address the NNPC communication breakdown.

The Challenge

NNPC communication infrastructure had challenges with the following:

Constant communication breakdown.
Improved communication collaboration amongst her staff within and outside its office complex.
Difficulty establishing communication with the NNPC corporate headquarters.
Inefficiency and low productivity in the NNPC trading office due to poor communication.
Unifying and securing its communication infrastructure.

Solution

To enhance NNPC Trading office communication and ensure staff accountability with increased productivity and efficiency; MEED Networks designed a detailed IP telephony network system with Cisco Unified Communication Manager that comprises a Cisco Business Edition 6000, Communication Manager.

The new system comprises over 100 IP phone endpoints (with Enhanced plus, Enhanced and basic licenses), all PoE powered via cisco catalyst 3840 switches.

The installed system has an Instant Messaging & Presence server to cater to jabber clients and a Unity connection server for voice mail services.

This does not only allow easy collaboration amongst staff within the NNPC trading office network but from anywhere and on any device of their choice.

Benefits/Outcome

Adopting the Internet Protocol telephony network system by the NNPC trading arm saw a significant increase in employee productivity and satisfaction boosting the NNPC trading operations.

Fast, increased voice and video conferencing capability with clear picture quality and simplified file-sharing options.

Real-time collaboration between teams, regardless of distance with a few clicks

The NNPC IT support team can now monitor, respond and resolve network issues for end-user remotely.